At SuperMax888, we value your experience and strive to provide exceptional customer support. Whether you have questions, concerns, or feedback, our dedicated team is here to assist you around the clock.
Table of Contents
Get Instant Support
Live Chat
For immediate assistance, click the “Live Chat” button at the bottom right corner of your screen. Our friendly support agents are available 24/7 to answer your questions and resolve any issues in real-time.
We strive to respond to all inquiries within 24 hours.
Email is best for:
Detailed inquiries
Attaching documents or screenshots
Non-urgent matters
Quick Answers: Check Our FAQs
Our comprehensive Help Center is a valuable resource for finding answers to frequently asked questions. Browse through our detailed guides and FAQs on topics ranging from account registration and payments to bonuses and responsible gaming.
Stay connected with SuperMax888 on social media for the latest news, promotions, and exciting updates.
When to Contact Us
We’re here to help with a wide range of inquiries, including:
Account Issues: Password resets, account verification, updating your profile.
Deposits and Withdrawals: Troubleshooting transactions, payment method assistance, withdrawal inquiries.
Bonuses and Promotions: Clarifications on bonus terms, claiming rewards, promotional updates.
Technical Support: Resolving game loading issues, app troubleshooting, website errors.
Feedback and Suggestions: We value your feedback and suggestions for improving your gaming experience.
Responsible Gaming Concerns: If you or someone you know is struggling with problem gambling, we can provide information and support.
GCash and PayMaya Troubleshooting: We can assist you with any issues related to using GCash or PayMaya for deposits and withdrawals.
PAGCOR-Related Inquiries: We can provide information and assistance regarding PAGCOR regulations and licensing.
Important Notes
For security purposes, please do not share your account password or payment information in any correspondence.
Make sure to provide accurate details when submitting inquiries to avoid delays in resolving your issue.
Response Times
We understand the importance of timely support. Here’s what you can expect:
Live Chat: Immediate
Email: Within 24 hours
Contact Form: Within 24 hours
Available 24/7 in English and Tagalog
Responsible Gaming Support
If you or someone you know needs help with problem gambling, please visit our Responsible Gaming page for tools, resources, and support options. Learn More About Responsible Gaming
We’re Here for You Anytime, Anywhere!
At SuperMax888, your satisfaction and trust are our top priorities. Don’t hesitate to contact us – we’re always happy to help.